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The T20 Suzuki Noticeboard and Discussion Forum * Advice, help, chat, whatever! * No reply (from Crooks), wonder why < Previous Next >

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Anonymous
Posted on Saturday, March 15, 2003 - 9:11 am:   

I havn't got from Crooks Suzuki any reply to my inquiries. I've used Order Form/Enquiry Form and e-mail. Does anybody know is there some problems or are they too busy or is it better to fax or write? I can't phone because of my poor english
and living abroad.

Adrian
Posted on Sunday, March 16, 2003 - 8:49 am:   

I'll phone Martin and have a chat with him. Crooks are SO helpful, but generally run off their feet at this time of year. I hope that this can be resolved as Crooks are a great company to deal with normally......I'll keep you posted!
Spen
Posted on Sunday, March 16, 2003 - 9:55 am:   

Never had any problems with Crooks, always 1st class service.....
Anonymous
Posted on Sunday, March 16, 2003 - 3:49 pm:   

I too think Crooks is very fine firm and I really did not mean to blame Crooks. I only wanted to know if everything is OK. Nice to heard that there are no serious problems. I can sure wait or try again after some time.
Mark Young
Posted on Wednesday, March 26, 2003 - 7:26 pm:   

Hi Guys

Seems I have too had this problem. I have e-mailed with part numbers and aslo used their order form. It has been a few months so I gave up and went else whre.

So Anonymous, your not alone.

Cheers,

Mark
Adrian
Posted on Wednesday, March 26, 2003 - 9:02 pm:   

I haven't had time to phone Martin yet - watch this space though......
Adrian
Posted on Monday, March 31, 2003 - 3:19 pm:   

Hi all
I phoned Martin today and had a chat with him. He sends BIG apologies to anyone who has been messed around. As I thought, he has been inundated with work and is finding it hard to cope. Something had to give, and the Email side of the business got neglected. He is trying to get extra staff in to help, but this hasn't yet happened.
So, either phone up - guaranteed action there and then - or resend those Email orders if you prefer to do it that way, and he will endeavour to answer all those asap.
As I said, big apologies all round, and if anyone in Cumbria fancies a job, you know where to go!

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